Phoenix Web Design Company Comparison

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We receive requests for web design on a daily basis. A lot of times, we’re one of many web companies in Phoenix that the client has or intends to contact. This is awesome! We want our clients to make an educated decision about their online presence .

The curiosity was killing us. We had to find out what people are being told about web design and development in Phoenix , so we did our own little experiment.

Phoenix Web Design Company Comparison

Here’s how the experiment worked:
We asked a friend of ours to choose one of their friends – someone whom we didn’t know and didn’t want to meet or talk to. We asked them to call us and 3 of our reputable competitors with the same broad information to obtain a quote for custom web design and development. While this wasn’t a “scientific experiment”, no one knew who this person was, if they were going to have someone else call, when they were going to call, where the conversation was going to go – nothing. Here are the specifics we gave them to talk about and receiving pricing on:

  1. A basic 5 page brochure-style website with no eCommerce, no fancy features
  2. Optimized for search engines (Google, Bing and Yahoo)
  3. Yearly hosting
  4. Periodic ongoing content changes to the website

We asked them to get pricing for the above project, take notes from the conversation(s), and rate the companies they spoke with on a scale of 1-5 (5 being the best).

After the experiment was complete, we asked them to provide us with their findings:

 eCreationsCompany “X”Company “Y”Company “Z”

Date first contacted

April 3, 2013 11:30amApril 3, 201311:38amApril 3, 2013 1:10pmApril 4, 2013 9:35am

First contacted via

web formweb formweb formweb form

Contact from the company

April 4, 2013 9:15amApril 3, 2013 11:45amApril 5, 2013 4:50pmApril 26, 2013 5:00pm

Design & Development Cost Estimate

$3,750$18,800$5,000$10,000 – $12,000

Project Timeframe

3-5 weeks4 weeks4-6 weeks5 weeks

Content Management System Cost/Type

$200 one-time Adobe Contribute$included Proprietary$2,000 one-time WordPress$included Proprietary

Any monthly fees?

none, unless changes are done$2,375$95 – $450 auto-billnone, unless changes are done

Search Engine Optimization Cost Estimate

initial included. ongoing available from $210/mo.included with above monthly fees$950 initially. available ongoing ranging from $125 – $555/mo.referred to 3rd party

Yearly Hosting & 3 Email Accounts

$180no price provided$540$3,600

Website changes Cost/Type (at their then current rate)

$105/hr.$95/hr.$95/hr.$120/hr.

Contract Term

annual for hosting onlyannualannualannual

Total Annual Cost(including initial design, development and hosting

$4,035 plus any optional monthly services or changes$47,300 plus any additional changes$8,490 plus any optional monthly services or changes$14,600 plus any optional monthly services or changes

To be fair and compare apples-to-apples, we’ll adjust the numbers to include 25 hours of modifications, ongoing SEO, etc. per month for 12 months (which is highly unlikely for a 5 page basic website)

$33,035$47,300$35,490$50,600

Followed Up:

yes – 1 weeknoyes – 2 weeksno
    

RATINGS

eCreationsCompany “X”Company “Y”Company “Z”

Professionalism:

5454
Knowledge:
5453
Took time to understand my needs:
5345
Was willing to work with additional people and resources:
4031
Asked fact-finding questions:
5354
Suggested and Offered Additional Services & Solutions:
yesyesyesyes
Additional comments on the experience you had communicating with each of the above companies:
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In which order would you work with each of the companies you talked with?
First Choice4th ChoiceA Close 2nd Choice3rd Choice