Category: Support

New Control Panel Upgrade

Our New Control Panel Upgrade! Here at eCreations LLC we offer web hosting as well as many other services. We just wanted to make you aware of some new improvements to our control panel upgrade for our customers who are using our hosting services. Email upgrade – You can now access a calendar as well […]

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ICANN UDRP

Notes: 1. This policy is now in effect. See www.icann.org/udrp/udrp-schedule.htm for the implementation schedule. 2. This policy has been adopted by all accredited domain-name registrars for domain names ending in .com, .net, and .org. It has also been adopted by certain managers of country-code top-level domains (e.g., .nu, .tv, .ws). 3. The policy is between […]

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Mail Policy

Limits There is a 500 outgoing email hourly limit per domain. This limit is also applied towards Mailman. If you send over this amount in any hour, most of the e-mails will bounce back with an undeliverable error. If this occurs, it will then take some time for your account to be able to send […]

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Copyright Complaints

eCreations requires DMCA notices to be filed via fax or letter. The complaint must include full contact information in the complaint (including phone number). We will call and verify. Email (unless digitally signed by a verified and trusted third party) is not an acceptable medium for legal complaints. It is our policy to respond to […]

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Legal Mumbo-Jumbo

From our really expensive attorney’s office: Terms of Use Copyright Complaints Privacy Policy Mail Policy Domain Name ICANN Uniform Domain Name Dispute Resolution Policy

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Network Status

All systems are functioning normally.

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Learning Center

Knowledge is power when it comes to the Internet. We want everyone to have the knowledge to make informed decisions about their online presence – whether you’re a client of ours or not (yet). Our learning center will always be expanding as we have different topics to talk about. Have a suggestion? Email us! [qa […]

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Frequently Asked Questions

Over the years, we’ve been asked some really good questions by just about everyone in every type of industry. We’d like to share the most common ones with you. Of course – if you have questions that relate to the Internet / Web Design / Web Services that aren’t answered here, please feel free to […]

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Remote Support

Online Meeting & Support Login powered by Mikogo Session ID: Your Name:     When you click Join Session, you will be prompted to save a file. Please do so and the run that file (the file should be published by Mikogo GmbH). Then, simply follow the instructions.

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Make a Payment

To pay an invoice online, simply follow the “View & Pay Invoice” link on the email. If you cannot find that email, please contact us and we will resend the invoice.  

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Domain Name Manager

The eCreations’ Domain Name Manager Managing your domain names couldn’t be easier! Our interactive domain name management portal allows you to see all of your domains under one simple login and password. Register new domains, lookup premium domain names, securely set your domain names to auto-renew and have piece of mind knowing your domains are […]

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Hosting / cPanel Support

Webmail Support

With eCreations’ webmail, your email is just a few clicks away on any device, on any browser.  All you need is an Internet connection. eCreations’ hosting clients can go to: http://webmail.YOURDOMAIN-NAME

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Client Logins

Support

The Internet never sleeps.  That’s why we offer technical support 24 hours a day, 7 days a week to our clients. Often times, answers to the most commonly asked questions can be found in our knowledge base & support center, but if it’s not, please feel free to email our support team.

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Knowledge Base