The eCreations Blog

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How can I transfer an Expired Domain?

Usually you cannot transfer an expired domain from another Registrar to Tucows, as the currently Registrar will not support this. However, you should check with the current Registrar to verify that you can or cannot transfer the domain. You can, however, transfer an expired domain that is currently with Tucows. There are two types of […]

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Why was my domain not renewed even though I paid for it?

When renewing a domain it’s important to understand with whom you are renewing and what steps must be taken to ensure the domain is renewed properly. All renewals of domains registered with Tucows are done via Providers. Providers are responsible for supporting single domain holders. If you have any questions regarding your domain’s renewal status […]

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How did my domain expire without any Renewal Reminder notices?

Renewal Reminders are sent via email to the contact addresses listed on the Registration record. If you change your email address you must also have this updated on your domain name. Having current, valid contact information is a requirement for all who register a domain name, as highlighted in the agreements when the domain was […]

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How can I renew with a different Domain Provider?

Simply contact a new Domain Provider and request a Transfer of your domain name to them.

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What happens to domain names when they expire?

To renew or “redeem” a domain, please contact your Domain Provider. Expired domains are held at Tucows for a Grace Period defined by the Registry. Partial list of Grace Periods: .COM, .NET, .ORG, .INFO, .BIZ, .US, .NAME, .TV and .CC – 40 days .CA – 30 days .UK domains resolve for 30 days past their […]

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I just renewed my .UK domain, but the expiry date has not updated in the WHOIS?

The central .UK Registry, called Nominet, is an asynchronous Registry and as such there are delays in applying renewal years to .UK domains. The renewal year/expiration date will not be updated in the WHOIS database until approximately 6 to 8 weeks after the initial expiration date.

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How can I transfer my domain name to Tucows/OpenSRS?

The following requirements must be met before you can transfer your domain name: Since transfer confirmation is done via email, the Administrative Contact email address listed on your domain name must be valid. If you are unsure, please perform a WHOIS lookup on your domain name. If the address is invalid, contact your current Registrar […]

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How can I update my Administrative Contact email address?

The Administrative Contact email address is the most powerful email address on a domain name; it’s important to keep this up to date at all times. The Administrative Contact email can be updated through the Domain Management Interface. If the Administrative Contact email address is no longer valid, you should contact your Domain Provider to […]

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How can I transfer a domain from one Domain Provider to another Domain Provider?

If you wish to transfer your domain name to another Registrar, simply contact them and have them start the transfer process. Since they are the “gaining” Registrar, they will handle all the details. The following requirements must be met before you can transfer your domain name:   Since transfer confirmation is done via email, the […]

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How can I transfer my domain to another Registrar?

If you wish to transfer your domain name to another Registrar, simply contact them and have them start the transfer process. Since they are the “gaining” Registrar, they will handle all the details. The following requirements must be met before you can transfer your domain name:1.Since transfer confirmation is done via email, the Admin Contact […]

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What is happening with my transfer?

All transfers are supported by the gaining Provider you are using to transfer the domain. They control all the details and can accept payment for the service. They are listed in the transfer confirmation Email that was sent to the Administrative Contact. The domain login/password is never required to transfer a domain. Tucows is a […]

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How can I transfer my .UK domain away from Tucows?

In order to transfer your .CO.UK/.ORG.UK domains away from Tucows you must use a Domain Management Interface to change the “IPSTag” information for the domain to the new Registrar the domain should be transferred to. Once logged into a Domain Management Interface the IPSTag can be changed in the Domain Extras section

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How do I get my Authorization Code? (also called an “EPP Key” or “Auth Code”)

An Authorization Code (also called an Auth Code or EPP Key) is required when transferring domains from one registrar to another. The transfer Authorization Code is created when the domain is first registered and can be obtained from the current Registrar for your domain. If you have a .DE domain name, an Authorization Code is […]

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How can I speed up my domain name transfer?

All transfers that are approved by the “gaining Registrar” (the new Registrar who submitted the transfer for the domain) will auto-approve (“AUTO-ACK”) itself after 5 days for most types of domain names. In some cases the “losing Registrar” (the Registrar the domain is transferring-away from) will send an email to the Administrative Contact for the […]

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Why can’t I transfer my domain name?

If you wish to transfer your domain name to another domain name company, there are some factors which can either delay or prohibit the transfer from happening. All issues have a solution, but some issues may take some time to resolve. Brief list of issues affecting domain name transfers Domain is 60 days or older: […]

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What Software and Program Versions Does eCreations Offer?

eCreations offers a variety of software for shared and reseller servers. Quick ReferenceApache 2.2.24 and 2.2.25 PHP(New Accounts*) 5.3.27 and 5.4.17(dual environment) PHP(Legacy Accounts**) 5.2.17 and 5.3.27(dual environment) Perl 5.8.8 MySQL 5.5.23 or higher JSP Available only on dedicated and VPS cPanel 11.40.x – auto updated to latest version GD / Image Magic 6.6.3 New […]

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How to Set up a Mailing List in cPanel

To install phpList via QuickInstall: 1.Log into cPanel. 2.In the Software/Services section, click the QuickInstall icon. 3.In the left menu, under Mail Software, click phpList. 4.Click Continue. 5.Select the domain on which you’d like phpList installed. 6.Enter the admin email, installation name and admin username. 7.Click Install Now. 8.Once the installation is complete, you can […]

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PHP 5.4 Server Update

In order to better serve our customers, eCreations is making an important upgrade in your server’s default configuration. The default version of PHP employed by our servers will be updated to PHP 5.4. This change will ensure a more secure and stable hosting environment going forward. To help make this transition as smooth as possible, […]

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Changing the include path in a script or the custom php.ini file

If you need to change the include_path, you can do so in the script itself or in the custom php.ini file. Script In a PHP script you would add this line: ini_set(‘include_path’, ‘/new/include/path’);with the path you want to use. php.ini Alternatively, you can place this directive in the php.ini file. The php.ini file is where […]

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PHP Configuration Plugin

If you ever encounter problems with the way your server handles PHP packages, it may be helpful to view and/or modify your server’s PHP configuration. For example, if your site uses an older script that is incompatible with a newer PHP version, you may want to configure the site to use an older version of […]

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